Customer Support
Please select a Category to explore the Knowledge Base
Microsoft Windows Blocks Downloaded GFI Software File
Converting GFI License to Unlimited
Requesting a New Customer Trial License Key
Post-License Expiration "Grace Period" for GFI Products
GFI Partner Not For Resale (NFR) License Details
Editing Account Details
Opening a New GFI Support Ticket
Creating Account on GFI Support Portal
Logging in to the GFI Support Portal
How to use "Forgot my password" link in the GFI Support Portal
Accessing the GFI Support Portal From the GFI Accounts Portal
Viewing Open Tickets in the GFI Support Portal
Logging into the GFI Accounts Portal
Resetting Your Password to Log Into the GFI Accounts Portal
Changing Customer Login Details in the GFI Accounts Portal
Cannot Reset Your Password for the GFI Accounts Portal When Using the Reset Password Link
How to Add a User in the GFI Accounts Portal
Group Membership in the GFI Accounts Portal and Retrieving Licensing Information
How to Remove Group Membership From a User
Removing a User in the GFI Accounts Portal
Change Primary User or Account Details Account In the GFI Accounts Portal
Editing a User in the GFI Accounts Portal
Contacting GFI Sales
Finding Authorized GFI Resellers and Distributors
Unable to Activate a Product in GFI Unlimited Subscription
Account Information Not Correct in License or Subscription
GFI Licensing Related Issues
Customer Impersonation done by GFI Support Agents
Unable to Renew Your GFI License
Upgrading License Keys for GFI Products
Combining Information from Multiple Accounts into One in the GFI Accounts Portal
How to Access the GFI Training Portal
Unable to View Customer's License From Reseller Account in the GFI Accounts Portal