This article describes how to contact the GFI Sales Team for any queries within their scope of support.
Be prepared to provide the following information:
- Name of the requester
- Name of the company associated with the license
- License key
- The purchase date
- The invoice issued by your GFI Sales Partner
The scope of support offered by the Sales teams includes the following:
- Extend licensing dates
- Billing issues
- NFR Licensing
- Expired Licenses
- Trial Licenses
- Plan Upgrades (Specific to the GFI products)
- Combine multiple license keys
Specific contact information for Sales varies depending on region or country.
To contact GFI Sales email Sales@GFI.com or review the following steps:
Navigate to the GFI Contact Us Site.
Select a Country or Region.
Review the contact details in the Sales and Technical support sections, as shown in the following example for Asia.