Overview
This article describes how to contact the GFI Sales Team for any queries within their scope of support.
Prerequisites
Be prepared to provide the following information:
- Name of the requester
- Name of the company associated with the license
- License key
- The purchase date
- The invoice issued by your GFI Sales Partner
Solution
The scope of support offered by the Sales teams includes the following:
- Extend licensing dates
- Billing issues
- NFR Licensing
- Expired Licenses
- Trial Licenses
- Plan Upgrades (Specific to the GFI products)
- Combine multiple license keys
Contact Information
Specific contact information for Sales varies depending on region or country.
To contact GFI Sales email Sales@GFI.com or review the following steps:
-
Navigate to the GFI Contact Us Site.
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Select a Country or Region.
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Review the contact details in the Sales and Technical support sections, as shown in the following example for Asia.
